Humboldt Penguin swimming
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Terms and Conditions

Introduction

Welcome to the Dingle Oceanworld Aquarium website. By using our website, purchasing tickets, or accessing any of our online services, you agree to comply with these terms and conditions. Please read them carefully, as they govern your use of the website and our services.

1. Use of Website

You may access and use the Dingle Oceanworld Aquarium website for personal, non-commercial purposes only. The following activities are prohibited:

  • Copying, distributing, or using website content for commercial purposes without permission.
  • Introducing harmful software, such as viruses, or any other activity that may damage the website’s functionality.
  • Engaging in any illegal or fraudulent activity through the website.

2. Ticket Purchases

  • Online Tickets: Tickets can be purchased through our website. After purchase, tickets will be sent to the email address provided.
  • Refunds and Cancellations: Tickets can be purchased through our website. After purchase, tickets will be sent to the email address provided.
  • Ticket Use: Tickets are non-transferable and cannot be resold.

3. Memberships and Donations

Dingle Oceanworld Aquarium does not accept direct donations online. If you wish to support our conservation efforts, you may purchase an adoption pack through our online shop.

4. Photography and Filming

We welcome photography and filming at the aquarium for both personal and professional use, with the following restrictions:

  • No Flash Photography: For the safety and well-being of our animals, flash photography is strictly prohibited.
  • Respect Other Visitors: Please ensure your photography or filming does not obstruct or disturb other visitors.

5. Visitor Conduct at the Aquarium

  • Supervision of Children: Children under the age of 16 years must be accompanied by an adult at all times while inside the aquarium.
  • Food and Drink: No food or drink is allowed inside the aquarium, except in designated areas.
  • Touching Animals: Visitors are not permitted to touch any animals or put their hands in tanks, except in designated touch tank areas.
  • Health and Safety: Visitors must comply with safety guidelines and staff instructions at all times.

6. External Links

Our website may contain links to external websites, such as our ticketing provider, FutureTicketing. We are not responsible for the content or privacy practices of these external websites. By accessing them, you are subject to their respective terms and conditions.

7. Intellectual Property

All content on the Dingle Oceanworld Aquarium website, including text, images, logos, and videos, is the intellectual property of Dingle Oceanworld Aquarium or its licensors. Use of this content without permission is prohibited.

8. Limitation of Liability

Dingle Oceanworld Aquarium strives to provide accurate and up-to-date information on our website. However, we do not guarantee that the information will always be free from errors. We are not liable for:

  • Website downtime or technical issues.
  • Errors in ticket bookings or visitor experiences.
  • Any loss or damage resulting from the misuse of our website.

9. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.

10. Governing Law

These terms and conditions are governed by the laws of Ireland. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the Irish courts.

11. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us at: